Privacy Policy

[XtraMindAI Technology Private Limited], of [H-159, Sector-63, Noida], is responsible for the personal data described in this policy. You can reach us at [support@xtramindai.com].

Grievance Officer: [Ankit Sharma], [support@xtramindai.com]. If you are unhappy with how we have handled your data, this is the person to write to.

Information you give us

• your name and email address when you register
• your phone number, where you give it for community or session access
• your role, industry or goals, where you choose to share them
• anything you post in the community or submit for mentor review
• your messages when you contact support

Information we receive automatically

• your IP address, browser type, device type and approximate region
• pages you visit on this site and how you arrived
• which lessons or sessions you have accessed, so we can track your progress

Information from others

• confirmation of payment from our payment provider — never your full card number
• attendance and technical data from the platform used to run live sessions

• to give you access to the program you bought and to keep your progress
• to run live sessions, mentor calls and the community
• to answer your questions and provide support
• to send you service messages about your program, schedule and access
• to send marketing about our other programs, where you have opted in
• to improve the material based on which parts people struggle with
• to keep the site secure and prevent fraud and account sharing
• to meet our legal, tax and accounting obligations

Where data protection law requires a legal basis, we rely on: performance of our contract with you (delivering the program you bought), our legitimate interests (improving and securing our service), your consent (marketing emails and optional cookies), and compliance with legal obligations (tax and accounting records).

You can withdraw consent at any time — for marketing, by using the unsubscribe link in any email.

We use cookies that are strictly necessary to run the site and keep you logged in. Where we use analytics or advertising cookies, we ask for your consent first and you can change your mind at any time.

Analytics and advertising tools currently in use: [Empty]. If this list is empty, we are not running any.

Most browsers let you block or delete cookies. Blocking the strictly necessary ones may stop parts of the site working.

Payments are handled by [Razorpay]. Your card details go to them, not to us — we receive only a confirmation, the amount, and the last few digits needed to identify a transaction.

Their handling of your data is governed by their own privacy policy.

We do not sell your personal data. We share it only with:

• service providers who help us run the business — hosting, email, payments, live-session and community platforms — under contracts that limit what they may do with it
• mentors, strictly to the extent needed to run your sessions
• professional advisers, such as accountants and lawyers, where necessary
• authorities, where the law requires it
• a buyer or successor, if the business is ever sold or reorganised

Anything you post in the community is visible to other members and to mentors. Please treat it as semi-public and do not post confidential information belonging to you or your employer.

If you ask us to, we will remove your posts when you leave, subject to any copies other members have already taken.

• account and progress data: for as long as your access lasts, then [1 year]
• payment and invoice records: [1 year], as tax law requires
• support correspondence: [1 year]
• marketing contacts: until you unsubscribe, then a minimal record so we do not contact you again

We use reasonable technical and organisational measures to protect your data, including encryption in transit, access controls, and limiting who on our side can see what.

No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects your data and poses a risk to you, we will notify you and the relevant authority as the law requires.

Depending on where you live, you can ask us to:

• give you a copy of the personal data we hold about you
• correct anything that is wrong or incomplete
• delete your data, where we do not have a legal reason to keep it
• restrict or object to certain uses, including marketing
• transfer your data to another provider in a portable format
• withdraw consent you have previously given

Write to [support@xtramindai.com] and we will respond within [24 hours]. We may need to verify your identity first. If you are not satisfied with our response, you can complain to your local data protection authority.

The programs are not directed at children under [11 Year]. We do not knowingly collect their data, and if we learn that we have, we will delete it.

Some of our providers are based outside U.S.A. Where your data is transferred internationally, we rely on appropriate safeguards such as standard contractual clauses or an adequacy decision.

We will update this page when our practices change and revise the date at the top. For significant changes we will tell registered members directly.

Privacy questions and requests go to [support@xtramindai.com], or by post to [XtraMindAI Technology Private Limited], [H-159, Sector-63, Noida].